Bag Boy Express Auto Push Cart Review

Bag Boy Express Auto Push Cart
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(More customer reviews)
After I got this delivered, I found out the cart is rolling with a somewhat annoying shake. Then, I investigated what is causing the shake that is enough to spill a drink in a cup holder. The reason is the front WHEEL. The wheel shape is basically not circular but oval. Since I found a notice saying "please do not return to a store, call xxx-xxx-xxxx for service", I called the Bag boy customer service and asked whether the company could exchange the front wheel. The answer is very surprising. Since I bought it from AMAZON (online store), their customer service refused to exchange it for free. Well, although I tried to follow the company's request and also tried to save the company's cost of a return product, the company does not deal with this situation. So, I simply followed the return process from AMAZON (super easy), packed it back and put it in front of my door. Next day UPS picked up and a few days later the refund was on my account. The end of story. This is the way how Bag boy lost money...

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Product Description:
The Express Auto features Bag Boy's patented one-step folding mechanism, enabling the cart to

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